Shipping policy
UK DELIVERY
- STANDARD DELIVERY - £2.70
- EXPRESS 1-3 DAY DELIVERY - £4.70
Royal Mail Tracked 24 Premium 1-2 Day Delivery. Orders dispatched Monday to Friday. (Excludes Northern Ireland)
(Excludes Northern Ireland)
Please note that Royal Mail may not ask you to sign fo your parcel and will sign this on your behalf once the parcel is accepted and take a photograph of the delivery.
All tracking information is sent by email/text with the option to change delivery day, delivery address or arrange delivery to a Post Office / Royal Mail CSP. If no request is received and there is nobody available to take the delivery Royal Mail reserve the right to leave parcels in a 'Safeplace'. This is at the delivery officers discretion and no claims will be accepted for parcels left in safeplaces.
PERSONALISED ITEMS - These are excluded from our Next Day Delivery due to being personalised to order. If Next Day Delivery is selected for personalised items these will be sent by Next Day Delivery as soon as they are ready and you will receive a dispatch notification. All orders will be dispatched complete.
DELIVERY NOTES
All Delivery Prices Are Fixed.
We despatch orders Monday to Friday. Orders received after 11am on a Friday may be despatched on the following Monday. Please note we do not despatch orders at Weekends or on Bank Holidays.
During busy periods such as sale events and public holidays deliveries can take longer and all delivery times are quoted as a guide. We cannot be held responsible for items that are delayed by the carrier and as such will issue no reimbursement of shipping fees if delay occurs